Agent Ops
We built it. We watch it.
Every automation Creative Stack AI deploys stays monitored, budgeted, and accountable to someone — every month, not just on handover day. Agent Ops is the monthly retainer that answers a question most businesses never think to ask: who is checking that this still works, and what it costs, every day it runs unattended?
Automations decay. Quietly.
An AI automation is software that makes decisions without a person watching in real time. The vendors behind it update models without warning. APIs change their response formats. A workflow that worked perfectly in March can start looping, misfiring, or spending unattended API budget in minutes.
And because it fails silently, nobody notices until the invoice or the client complaint arrives. You didn't build it, and nobody on your team reads logs — so nobody can tell the difference between "working" and "quietly broken". That gap is what Agent Ops closes.
Silent failure
A broken automation rarely announces itself. Work just stops happening, and the gap surfaces weeks later as a missed client deliverable.
Unattended spend
One bad loop can burn a month of API budget in minutes. Without caps and review, nobody is accountable for what AI usage costs.
Vendor drift
Models and APIs change underneath your workflows on someone else's schedule. What worked at handover will not stay working on its own.
What the retainer covers.
Three standing responsibilities, every month, on every automation in scope.
Uptime & Failure Monitoring
Continuous checks on every deployed automation, so a silent failure gets caught the day it happens.
- Every automation checked continuously against its expected behaviour
- Silent failures surfaced the day they happen, not the month they happen
- Alerting tuned to what matters — you hear about real problems, not noise
- Works on automations we built, and ones you built before us
Spend Governance
AI API usage reviewed monthly against a budget you set, with hard caps standing behind it.
- A monthly spend review against an agreed budget
- Hard caps so one bad loop cannot run up an unattended bill
- Alerts before a cap is hit, not after
- Vendor price and model changes tracked, with cost impact flagged
Incident Response & Re-Tuning
When something breaks, or a model changes underneath your automation, we investigate and fix it.
- Plain-language incident reports: what the agent did, why, and the fix
- Re-tuning when vendors update models or change API behaviour
- Prompt and workflow versioning, so a bad change can be rolled back
- Fixes done for you, not recommended to you
The Agent Ops Report
One page, every month. No dashboards to learn, no logs to read — the state of your automations in language an owner can act on, including what going without a watcher would have cost you.
- Uptime for every automation in scope
- Incidents logged, with plain-language cause and fix
- Spend versus cap, in rupees
- Risk avoided this month, quantified in rupees
- Changes made to keep things running
- One recommendation for the month ahead
Choose your coverage.
Every 90-Day AI Sprint and StackFlow engagement includes the first 60 days of Essentials free — you'll see a real Agent Ops Report before you pay for one.
Essentials
1–3 automations
Ideal for: A few automations, one AI vendor
- Uptime and failure monitoring
- Monthly spend review
- The Agent Ops Report, monthly
- Best-effort response
Standard
Up to ~8 automations
Ideal for: Automations doing daily client-facing work
- Everything in Essentials
- Incident investigation with replay reports
- Model and API re-tuning included
- Spend caps with alerts
- 48-hour response commitment
Governance
10+ automations, or regulated work
Ideal for: Agents touching client data or money
- Everything in Standard
- Quarterly Agent Security Review refresh
- 24-hour response commitment
- Monthly 30-minute call with the founder
- Audit-ready ops log of every change made
Monthly billing, cancel with 30 days' notice. Automations built by someone else? We onboard those too, after a short review.
Nothing to watch yet?
Agent Ops looks after automations that exist. If you're still doing the work manually, start with StackFlow — the 20x Audit maps what's worth automating and what it will save you. Everything StackFlow builds arrives with its first 60 days of Agent Ops included.
Someone should be watching.
Tell us what's running unattended in your business. We'll tell you what it would take to keep it monitored, budgeted, and accountable.
Book a Call →